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No Updates since June 23rd, 2025

Feedback

And the support and billing functions merely persist. Absence of response to communications. Disregarding clients. It appears that Memo has ceased activity on the platform. No implementing enhancements nor considering customer feedback.

Posted by Jose Javier ·
Status: Completed2 comments

Comments2

  • Jason From Memo changed status to Completed
    Team•

    Feb 17

    Pinned

    Hey Jose Javier,

    Thanks for reaching out and sharing your honest feedback. I understand your frustration and I'm sorry for the lack of communication.

    I can assure you we've been working hard behind the scenes, and we just launched Memo 8.0. This is a massive update with a ton of new features and improvements that I think you'll be excited about.

    I'd love for you to check it out and let me know what you think. Your feedback is super important as we continue to build and improve things.

  • Jason From Memo changed status to In Progress
    Team•

    Jan 18

    Pinned

    Hey Jose Javier,

    Thanks for reaching out and sharing your feedback. I apologize for the lack of updates and the slow response times.

    I want to reassure you that we are definitely still active and working hard behind the scenes. We're currently building a major revamp of the platform, which we're really excited to share with you soon.

    Regarding support, we've had a huge backlog recently as we're also juggling med school, but we're working through it. For any future support or billing questions, please contact us directly so we can help you out faster.

    I appreciate you sticking with us and I'm sorry for the frustration.