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Not being able to see the full document.

It seems as though I may have raised this issue up before. There seems to be and issue where sometimes a sentence doesn’t seem to be shown in the document and it seems to have split up onto towards the next page.

Status: Awaiting Clarification3 comments

Comments3

  • Jason From Memo

    Team•

    Sep 27

    The next step is to export a new PDF from the original note in Memo. Uploading the already-cut-off PDF again won’t restore the missing text. If a fresh export still cuts across a line, please send the notebook link and note name privately through support. I haven’t confirmed that your document is fixed.

    Thanks!

    Jason
    Co-founder of Memo

  • Jason From Memo

    Team•

    Sep 26

    The screenshot shows text cut across the page boundary. We released a notes PDF export fix on 25 September, but that does not change PDFs exported earlier.

    Was this PDF downloaded before or after that update? Please try a new PDF export from the original note. If the new file still cuts the line, send the notebook link and note name through support so I can check that export. I haven’t confirmed that this particular document is fixed.

    Thanks!

    Jason
    Co-founder of Memo

    • Aurora-Mage

      •

      Sep 26

      This was after the update. If that was the case. So I may have to import the pdf again. Ok thank you Jason!