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Old verison??????

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I need to open the new version every day. That’s will waste the time in here, casues I need to import the resources again and again

Posted by Stephen ·
Status: Awaiting Clarification4 comments

Comments4

  • Jason From Memo changed status to Awaiting Clarification
    Team•

    Feb 24

    Pinned

    Hey Stephen,

    Thanks for reaching out. I'm sorry to hear you're running into this issue with having to import your resources repeatedly.

    To make sure I understand correctly, could you clarify what you mean by "open the new version every day"? Are you referring to the web app, desktop app, or mobile app? Any extra details you can provide would be a big help for us to figure out what's going on.

    • Stephen

      •

      Feb 24

      Hi Jason,

      Thank you for getting back to me so quickly and for looking into this issue.

      I’m referring to the web app. I need to re-import the same resources I’ve already added, but I just added the resources a few hours ago.

      • Jason From Memo

        Team•

        Feb 24

        Hey Stephen,

        Thanks for the additional details. To help me figure out what's going on, would you mind sending over a screenshot of what you're seeing when you try to re-import the resources? That'll help me reproduce the issue on my end.

        • Stephen

          •

          Feb 24

          Hi Jason

          Sometimes it will happen, or other invaild situation.