Hi, I’ve read your report that infographic generation continued overnight and used your balance. I haven’t matched the run yet, so I can’t confirm why it repeated or whether later updates address your case.
Please send the notebook link and approximate date and time through Memo’s support chat. If you deleted the notebook, its old link or name would still help. Please don’t start another generation to reproduce this. No usage adjustment has been made.
Comments1
Jason From Memo
Oct 4
Hi, I’ve read your report that infographic generation continued overnight and used your balance. I haven’t matched the run yet, so I can’t confirm why it repeated or whether later updates address your case.
Please send the notebook link and approximate date and time through Memo’s support chat. If you deleted the notebook, its old link or name would still help. Please don’t start another generation to reproduce this. No usage adjustment has been made.
Thanks!
Jason
Co-founder of Memo