PDF Page Reset Issue When Returning from Chat Copilot
Dear Memo Team,
I hope this email finds you well. I wanted to bring to your attention an issue that has arisen after the recent update to the PDF viewer interface (where pages now scroll instead of flipping). While the scrolling feature itself is a welcome improvement, there appears to be a significant usability problem when interacting with the Chat Copilot.
Issue Details:
Page Reset on Returning from Chat Copilot: When switching back to the PDF viewer after using the Chat Copilot, the document resets to Page 1 instead of retaining the user’s current position. This disrupts workflow, especially during longer study sessions.
Page Tag/Bookmark Unresponsiveness: After returning from the Chat Copilot, clicking on page tags or bookmarks fails to navigate to the intended pages.
This behavior is frustrating and counterproductive, as it forces users to manually scroll back to their previous position repeatedly. Given how integral seamless navigation is for effective learning, I kindly request your team to prioritize rectifying this issue in an upcoming patch.
Please let me know if additional details or screen recordings would help clarify the problem further. I’ve been a loyal user of Memo AI and appreciate your efforts to improve the platform—thank you for addressing this swiftly!
Comments1
Mar 25, 2025
PinnedHey Bodhi,
Thanks for pointing out the issue with the PDF viewer when switching back from Chat Copilot. We’ve decided to revert to the previous PDF viewer for now to address the stability issues with the new scrolling feature. You’ll notice this change in version 6.0. For more details, check out our release notes.
Really appreciate your feedback as it helps us improve Memo for everyone. If you need any more assistance, feel free to reach out!
Thanks!