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Stuck at 10%

Hi, I think generating new decks have started to make it slow and now generating decks could be stuck at 10% for a long time, is there a way to fix this without restarting? thank you

Status: Completed19 comments

Comments19

  • your mum

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    Nov 5, 2023

    ITS THE SAME FOR ME I NEED IT FIXED ASAP FOR DAYS ITS BEEN LIKE THIS

    • [Deleted User]

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      Nov 8, 2023

      Hi,

      We've made some urgent changes to our server overload behind PDF2Anki regarding this issue. We'd appreciate it if you could help us by testing if the error occurs again during the reupload process.

      Thank you for your patience and apologies for the error that occurred.

      Best Regards,
      Founders of PDF2Anki

  • Ghaida Mohammed

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    Nov 15, 2023

    Hello i have been trying to generate flash cards for days but it keeps saying error

  • S G

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    Nov 21, 2023

    same problem right here :(

  • Soufiane Mokhles

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    Nov 22, 2023

    Same problem still happening. While we can't use the app, we're still paying 100% of the price for a service that we get 5% of the time... Make it make sense...

  • [Deleted User]

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    Dec 10, 2023

    Hi, we have pushed a maintenance update just recently regarding the server crash leading it to being stuck at 10% - this should be resolved now.

    • arbian karim

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      Dec 12, 2023

      Thank you so much !!

  • [Deleted User]

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    Sep 10, 2023

    This should be resolved now - please let us know if it works on your end. Thanks!

  • [Deleted User]

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    Nov 7, 2023

    Hi Dietrich,

    We've made some urgent changes to our server overload behind PDF2Anki regarding this issue. We'd appreciate it if you could help us by testing if the error occurs again during the reupload process.

    Thank you for your patience and apologies for the error that occurred.

    Best Regards,
    Founders of PDF2Anki

    • S. Dietrich

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      Nov 7, 2023

      Hello

      Just tried it again. Now it stops creating the cards and shows an error message: β€žan error has occured while generating flashcardsβ€œ.

  • Zoe Low

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    Nov 7, 2023

    Samee have been trying for days to generate and it either says error or gets stuck on the loading page. But on certain days it just miraculously works again.

  • [Deleted User]

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    Nov 8, 2023

    Hi Alexsque,

    We've made some urgent changes to our server overload behind PDF2Anki regarding this issue. We'd appreciate it if you could help us by testing if the error occurs again during the reupload process.

    Thank you for your patience and apologies for the error that occurred.

    Best Regards,
    Founders of PDF2Anki

    • Nader Ahmed

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      Dec 5, 2023

      hello same problem is still occurring i cant generate any flash cards please fix this

  • Jodi Ruddick

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    Dec 7, 2023

    it literally gets stuck at 100% doesnt even generate my flashcards