Chat record in 2 of my desks went missing after refresh.
Jason From Memo changed status to Awaiting Clarification
Team•
May 19, 2025
Pinned
Hey CY, thanks for letting me know about the missing chat records. Could you clarify a bit more—are the chat logs missing for specific decks, or is it across all your decks? If you have a screenshot of what you’re seeing, that would be super helpful for troubleshooting!
I was working with this Deck before using the chat, creating a track etc. no problem. Now suddenly i can’t type into the chat anymore. When i hover my mouse over it it gives me the red crossed out circle symbol. In grey the chat reads “Please react to the above input first” i tried interacting with any buttons in the chat, nothing works. This is the only Deck that has this issue.
when i try to do a command for more pages, the chat always hang and do not let me continue, even i restart. also after i click all save change, it shows up again when i return
Comments10
Feb 19
PinnedHey everyone,
Thanks for the suggestion! I'm happy to let you know that we've just released an update that lets you hide the chat panel to give you more space.
You can find a step-by-step guide on how to do that here: https://help.memo.cards/en/help/articles/3036430-recreate-the-classic-layout-in-memo-v8
megan
Feb 18
•Merged request
•2 votes
The chatbox bug
jntxx
Feb 18
•Merged request
•1 vote
chat box
i can’t hide the chat box even though i’ve clicked it multiple times and it only occurs for one specific topic
Jason From Memo
Feb 18
•Merged request
•1 vote
Fixed unusual large chat message title bug
CY
Feb 18
•Merged request
•1 vote
Deck chat record missing
Chat record in 2 of my desks went missing after refresh.
May 19, 2025
PinnedHey CY, thanks for letting me know about the missing chat records. Could you clarify a bit more—are the chat logs missing for specific decks, or is it across all your decks? If you have a screenshot of what you’re seeing, that would be super helpful for troubleshooting!
Farooq
Feb 18
•Merged request
•1 vote
Chat issue
I’m using one deck now and the chat window is disappeared, I don’t know why and how, and I don’t know how to reappear it
mey
Feb 18
•Merged request
•1 vote
Can't type in one of my Decks chat
I was working with this Deck before using the chat, creating a track etc. no problem. Now suddenly i can’t type into the chat anymore. When i hover my mouse over it it gives me the red crossed out circle symbol. In grey the chat reads “Please react to the above input first” i tried interacting with any buttons in the chat, nothing works. This is the only Deck that has this issue.
Carrie
Feb 18
•Merged request
•1 vote
hang chat
when i try to do a command for more pages, the chat always hang and do not let me continue, even i restart. also after i click all save change, it shows up again when i return
Roman
Feb 18
•Merged request
•1 vote
chat disappears
chat disapperas randomly. when switching from horizontal to vertical, or swtiching between tabs.